I don’t get the bad reviews, we had a lovely stay. The owners are available if needed, but not overbearing. The home is sparkling clean and stunningly retains its features from a time gone by. The eclectic mix of art is superb. It’s easy to throw open the shutters and windows, and be mesmerised by the comings and goings below. Yes, the streets are cleaned early, is that not a good thing! I take earplugs wherever I stay, it just makes sense. The indoor food market is only round the corner, it’s fantastic and upstairs the variety of restaurants are top notch. Will I stay here again- Definitely.

  I booked a single room for a one week stay Knowing that I would have to share a bathroom, so I was delighted when I was shown to my room that there was in fact a shower and I would only be required to share a w.c. in an upstairs bathroom. The hotel really is only a 10min walk from the station,and only a 15min walk from the historical centre of Florence.This hotel is very much a budget hotel with few facilities, no coffee making options or in-room tv ect., but it does have a good deal of charm and everything is clean and tidy and your hosts are friendly and helpful
The single room is on the ground floor at the front of the hotel and is directly by the street, so I found the complimentary ear-plugs helpful. My bed was made every day and towels were changed as necessary. Wi-fi was poor in my room but much better on the roof terrace which is available to all guests and not just those with a room giving direct access. On the three occasions I visited the terrace I was given a coffee and tartlet by my friendly host. More

  The hotel is a 10 minute walk from The Duomo, the train station, and within easy walking distance of other attractions.

Rooms acceptable. Rust in the shower, but price good. One coffee pod per person per day, plus a small cake of some sort. But they’ll usually give you a couple of extra, or charge .50 per pod, which is normal elsewhere. Fridge in room. Bed comfy.

Rooftop patio is used by the family. Festivities start at 8 and go on to the wee hours on a weekend night. The night we arrived, there was not a chair to be had or used by anyone not invited to their dinner. Wood fire was festive, but smoke drifted into every room. This is not the place to stay to recover from jet lag. Echoing in halls is also pronounced because of the hard floors. Room came with earplugs, which should have been a sign. A little of that is to be expected at this price.

WiFi nonfunctional throughout 2nd floor. We learned the owner sometimes shuts it off. Ask people at desk and they’ll tell you about the 2nd server.

Lots of return guests. Hotel safe. Just a few blocks from the main Mercado. People will talk to you on the patio. Owners very helpful with tips in person and by email. More

  Carmel was an amazing host with excellent knowledge of the local areas and great recommendations for food and activities. We staying in room 8 which opened out onto the terrace (would highly recommend!) which was very spacious and clean. The room had everything we could need including towels and a hairdryer. Excellent location being within a 10 minute walk to the train station and extremely close to the centre of Florence and all of the attractions. Thank you!

  I recently stayed here for 3 nights in room #2 on the main floor (shared bathroom upstairs). This place was such a treat!! Fantastic hosts, lots of character. This was a great room for solo traveler on a modest budget. Grazie mille!

  A very clean functional room with daily room service and very quiet too. The large patio was a big bonus...a beautiful spot to relax with a glass of wine or snack after a long day of sightseeing. Carmel was very helpful in any manner that we required. The location was perfect, minutes to restaurants, coffee shops, and local historical sights.
We had 5 enjoyable nights and would recommend this cute hotel.

  This is the second time I've stayed here. Carmel and Pino really go the extra mile to make your stay special. The hotel is charming and small. The terrace is beautiful! Espresso on the terrace is a great way to start the day. There's a fancy coffee maker in the room that makes outstanding espresso. They also leave a little donut or danish which is a really nice touch. The location couldn't be better. It's an easy walk to everything. The train station is a short five minute walk. There's too many excellent restaurants within a five minute walk to list. I would never consider staying anywhere else in Florence. I can't wait to return! More

  My fiancé and I stayed here for three nights on our two-week trip through Italy this past September. We had a very lovely stay here, though the biggest downfall was the bed being a bit uncomfortable. No breakfast on site but plenty of nearby cafés for coffee or a quick bite. The hosts were very friendly and gave lots of recommendations for things to do and places to eat. Minutes away from the train station and all the action Florence has to offer. Would highly recommend!